Privacy Policy

This Privacy Policy describes how Creatr (“Creatr”, “We”, “Us”, or “Our”) collects, handles, secures, shares and uses the personal information you, as a visitor of our Website (“You”) or “Your”) provide through our Website located at [LINK] The policy also describes your choices regarding use, access and correction of your personal information.

In the event of any conflict between this Privacy Policy and a separate agreement between you and us, the terms of that separate agreement shall apply to the full extent permitted by the law.

We will share your personal information with third parties only in the manner that is described in this policy; unless we obtain your consent otherwise, or as otherwise required by applicable law.

1. Information We Collect From You

Information You Provide to Us. When you register via our Website, purchase through our Website, communicate with our customer service or sales department, or send us an email, you are providing us with information which we collect. Such information may include the following:

• Contact Information: Your name, physical address, email address, phone number, cell phone number
• Personal Information: Information such as gender, occupation and/or other demographic information.

By providing us with the above information, you consent to your information being collected, used, disclosed and stored by us in accordance with this Privacy Policy.

2. How We Use Your Information

Creatr collects your information in order to record, support and facilitate your purchases and use of our Website and to prevent fraudulent and unlawful use. Your personal information may also be used to track customer preferences to provide a customized Website experience and keep you informed about product upgrades, special offers, and other products and services of Creatr and selected third-party providers, unless you have opted not to receive such communications or such communications are prohibited by applicable law.

Creatr may collect information about the use of the Website, such as the types of products and/or services viewed, how many Website users we receive daily, Website pages visited, and the IP address of your computer.

Creatr may use non-identifying statistical data for purposes of improving the Website and our products and services, in order to provide more relevant experiences to our customers and for statistical analysis.

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

3. How Your Information Is Shared

We will share information provided by you to third parties only in the ways that are described in this Privacy Policy.  We do not sell, trade, rent or otherwise disseminate personal date or information except as set forth below:

• Transmitting credit cards and other payment data through the appropriate credit card company and/or credit card payment processing company or financial institutions to confirm payment for products or services purchased on our Website.
• We will disclose information gathered from you or provided by you if we are required to do so by law or legal process or to cooperate with a law enforcement investigation, or if we need to do so to protect our rights, reputation, property, or the safety or us or others, or to defend or enforce our rights or your obligations.
• We will disclose information to third parties with your prior consent.

Not all of the information we collect may be personally identifiable.  We do, however, track and record user sessions to improve the site experience for our users.

Our Website and the materials and services provided through our Website are not intended for children or those under the age of 16.  If someone under the age of 16 wishes to use our Website, that individual is responsible for obtaining the consent from that individual’s parents or legal guardians.

4. Your Rights as a User

When submitting information to Creatr, you have the following rights:

4.1 RIGHT OF ACCESS

You have the right to access your Personal Data that we hold about you, i.e. the right to require free of charge (i) information whether your Personal Data is retained, (ii) access to and/or (iii) duplicates of the Personal Data retained. If the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request.

4.2 RIGHT TO RECTIFICATION

If we process your Personal Data, we shall endeavor to ensure by implementing suitable measures that your Personal Data is accurate and up-to-date for the purposes for which it was collected.

4.3 RIGHT TO ERASURE

You have the right to obtain deletion of Personal Data concerning you if the reason why we could collect it does not exist anymore or if there is another legal ground for its deletion. You can also request the deletion of your Creatr user account via the Creatr support page.

4.4 RIGHT TO OBJECT

When our processing of your Personal Data is based on legitimate interests according to ARTICLE 6(1)(f) OF THE GDPR, you have the right to object to this processing. If you object, we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing as described in ARTICLE 21 OF THE GDPR; in particular if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority.

4.5 RIGHT TO RESTRICTION OF PROCESSING YOUR PERSONAL DATA

You have the right to obtain restriction of processing of your Personal Data under the conditions set out in ARTICLE 18 OF THE GDPR.

4.6 RIGHT TO PERSONAL DATA PORTABILITY

You have the right to receive your Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in ARTICLE 20 OF THE GDPR.

5. Cookies and Information

Creatr uses “Cookies”, which are text files placed on your computer, and similar technologies (e.g. web beacons, pixels, ad tags and device identifiers) to help us analyze how users use our services, as well as to improve the services we are offering, to improve marketing, analytics or website functionality. The use of Cookies is standard on the internet. Although most web browsers automatically accept cookies, the decision of whether to accept or not is yours. You may adjust your browser settings to prevent the reception of cookies, or to provide notification whenever a cookie is sent to you. You may refuse the use of cookies by selecting the appropriate settings on your browser.

When you visit any of our services, our servers log your IP address, which is a number that is automatically assigned to the network your computer is part of.

6. Updates to Our Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address provided) or by means of a notice on the Website. We encourage you to periodically review this page for the latest information regarding our privacy practices, as your continued access to or use of our Website after any revisions to this privacy policy indicates your agreement to the terms of such revised privacy policy.

7. Resolution of Disputes

In the unlikely event that You have a dispute with Us regarding Your use of Our Platforms or Our Materials, regarding or Our products, services, subscriptions or memberships, Our Privacy Policy, Our Terms & Conditions, Your relationship with Us (contractual or otherwise) or any other claim (collectively, “Disputes”), and we are unable to resolve that dispute through informal communications between Us, You understand that You are waiving any rights to a trial by jury or to join any collective or class action litigation involving any Dispute.

8. Usage by Children

The minimum age to access Creatr is 16. Creatr will not knowingly collect Personal Data from children under this age. Where certain countries apply a higher age of consent for the collection of Personal Data, Creatr requires parental consent before Creatr is accessed by children below the age of 16 and Personal Data associated with them is collected. Creatr encourages parents to instruct their children to never give out personal information when online.

Individuals who are below age of 16 may only use our service through the account of a parent or legal guardian and specifically with their involvement. If you are a parent or legal guardian who believes their child has provided information to Creatr without your consent, you may ask Us to delete such information by contact us at [Email].

9. Contact Info

If you any questions or concerns regarding your policy, you may contact us at:

support@creatr.xyz